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Problem Solving and Root Cause Analysis

  • Employers Network 1004 South Pine Street Spartanburg, SC, 29302 (map)


The PDCA is a proven problem-solving methodology. Focusing on identification of root causes, students will learn to apply the four phases of PDCA using 8 steps to drive innovation through structured decision making, root cause analysis, and performance measurement. Students will also learn the importance of data collection and data driven decisions.

  • Review the four phases of the PDCA

  • Demonstrate data collection techniques

  • Discuss methods to identify and prioritize possible causes

  • Analyze data to perform root cause analysis using quality tools

  • Discuss goal setting and time management

  • Identify tools to develop, evaluate, and track countermeasure implementation

  • Review evaluation of final countermeasure performance

  • Discuss actions to finalize problem-solving process

Custom delivery

This class can be tailored to meet your needs. It can be delivered at your facility, or off-site at our office. Please contact Employers Network for more information.

 


 
 

Instructor

Jimmy Cox


Schedule

November 19, 2026
Class meets 8:30 a.m. to 4:30 p.m.

Location

Employers Network office; 1004 South Pine Street, Spartanburg

Attendance

Should you need to cancel your registration, please email Candace Hall at candace@employersnet.com. Kindly note the following:

  • Eventbrite Service Fee: Non-refundable under all circumstances.

  • Employer's Network Cancellations: If Employers Network cancels the class for any reason, your ticket can be transferred to any class of your choice of equal value.

  • No-Show Policy: Registered participants who do not attend the class ("no-shows") will be charged the full class cost. No-show fees cannot be used as credit for any future Employers Network class, event, or service.

  • Cancellation Window: Cancellations made less than 10 business days prior to the class start will be charged the full class cost. This fee may not be used as credit for future Employers Network classes, events, or services. However, substitutions are welcome.

  • Real-Time Event Changes: Employers Network reserves the right to make real-time changes to event content or offerings as necessary. In such cases, no refunds, partial refunds, or alternative offers will be made beyond the terms stated in this cancellation policy.


Earlier Event: November 18
Buddy to Leader
Later Event: December 8
Compensation Basics