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Process Improvement

  • Upstate Employers Network 1004 South Pine Street Spartanburg, SC, 29302 (map)

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Custom delivery

This class can be tailored to meet your company's needs. It can be delivered at your facility, or off-site at our office. Please contact Upstate Employers Network for more information.

 

Process Improvement

Participants will learn the characteristics of a continuous improvement culture, how to create this culture, and the most effective tools for quickly and permanently eliminating problems.

Class content applies to both manufacturing and non-manufacturing work sites.

Topics

  • Core concepts of continuous improvement, and characteristics of a culture of continuous improvement, including how value is created

  • The value stream and customer/supplier relationships

  • Variation, and its consequences

  • Basics of problem-solving, including difference between symptom and root cause

  • Teamwork and problem-solving tools

  • Basic tools (flowcharts, brainstorming, ‘5 whys,’ and fishbone diagrams)

  • Using the ‘IDEAL’ process to identify root causes and eliminate problems

Goals

  • Identify the reasons culture is more important than infrastructure, procedures, and policies in developing continuous improvement

  • Define the core concepts of continuous improvement

  • Explain how continuous improvement begins with a mindset

  • Identify the characteristics of a continuous improvement culture

  • Identify the characteristics of associates who are 100% committed to continuous improvement

Instructor

Jeff Gossett

Schedule

September 20, 2018
Class meets 8:30 a.m. to 4:30 p.m.
Participants are on their own for lunch

Fee

Members: $255 per person
Non-members: $355 per person

Location

Employers Network office; 1004 South Pine Street, Spartanburg

Enroll

Call Employers Network: 585-1007

To register by fax, use this form.

Attendance

Registered participants who fail to attend a class ('no-shows') will be charged full class cost. The 'no-show' fee may not be used as a credit for another UEN class, or other type of event or service.

A 'late notice' charge (50% of the class fee) will be charged for cancellations made less than 48 hours before the scheduled class starting time. The 'late notice' charge may not be used as a credit for another UEN class. or other type of event or service.

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