This class helps those new to leadership, whether the new role is as a team leader, or as a supervisor. It will help individuals learn how to navigate the new responsibility of leading former co-workers.

Participants will be given concepts to help them set boundaries, establish goals and expectations, provide feedback, and motivate team members.

Define the leader’s/supervisor’s role, and how it differs from other members of the work group
Tips for delegating work, and setting goals
How to provide constructive feedback
Learn how to build an appropriate work environment without crossing supervisor/co-worker boundaries
Practice techniques for dealing with difficult behaviors
How to follow up on goals and workgroup targets with subordinates
Knowing when and how to ask for help