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  • Employers Network 1004 South Pine Street Spartanburg, SC, 29302 (map)

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Custom delivery

This class can be tailored to meet your company's needs. It can be delivered at your facility, or off-site at our office. Please contact Employers Network for more information.



This class introduces a process for determining what accountability conversations to hold, how to hold them and how to follow-up. 


  • How to prepare for an accountability conversation

  • What conversation to hold and how to determine if should be held

  • Get your head right before opening your mouth

  • Starting an accountability discussion

  • What to do during an accountability conversation

  • Motivating others (Six Sources of Influence)

  • How to gain commitment for others

  • Dealing with big complicated problems


  • Gain the skills/tools to hold everyone accountable

  • Become comfortable holding accountability discussions

  • Motivate others to want to take action

  • Be better prepared to have conversation about broken commitments, violated expectations, and poor behavior

  • Develop an action plan

  • Follow-up on action plans to ensure that commitments are kept

  • Determine if accountability problems are content, relationship or pattern in nature

  • Deliver meaningful performance discussions

Participants will receive a copy of “Crucial Accountability: Tools for Resolving Violated Expectations, Broken, Commitments, and Bad Behavior.”


Shane McKenzie


August 21, 2019

Class meets 8:30 a.m. to 4:30 p.m.
Participants are on their own for lunch


Members: $270 per person
Non-members: $370 per person
Class includes copyrighted material


Employers Network office; 1004 South Pine Street, Spartanburg


Call Employers Network: 585-1007

To register by fax, use this form.


Registered participants who fail to attend a class ('no-shows') will be charged full class cost. The 'no-show' fee may not be used as a credit for another EN class, or other type of event or service.

A 'late notice' charge (50% of the class fee) will be charged for cancellations made less than 48 hours before the scheduled class starting time. The 'late notice' charge may not be used as a credit for another EN class. or other type of event or service.

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